If you are one of those people who know they are going to get lost at Pearson International Airport (PIA) even before you get there, help is on the way.
Passengers preparing to go to the airport now have a new tool to help them find their way to their destination — an online video that allows you to plan your step-by-step route to where you want to go at Pearson.
The Airport Wayfarer video is a web-based service that allows travellers a mock walk-through of Toronto Pearson’s Terminal 1. The video features a passenger’s experience in the terminal, including international arrivals, airline transit, transfer processes and domestic arrivals.
Passengers connecting through Toronto Pearson can click the “How Do I Connect?” feature, which offers important tips about the different types of connecting passengers. A video featuring  tips for travelling through Terminal 3, and information on ground transportation, concessions and parking will be added over the next few months.
“We recognize that many passengers are pressed for time when travelling, whether they are connecting, or if Toronto is their destination,” said Lloyd McCoomb, GTAA President and CEO. “This video will allow a passenger to experience the airport before they actually get here so they can plan their route while taking time to enjoy the amenities of the airport.”
Starting in July, the video will also be shown on board Air Canada’s flights arriving at Pearson. 
jstewart@mississauga.net